TATA Communications Recruitment 2019:
We would like to publish below job requirement in your bjsitjobsupdate.com
Greetings to BJS Bangalore Job Seeker from TATA Communications ! We have below job openings for our organization.
TATA Communications Career 2019:
|Profile||Managed Services Operations|
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- Experience with incident ticketing systems, workstation management systems and desktop imaging.
- Solid technical background in a hosted services environment including infrastructure networks, hardware, software and telecommunications.
- Be proficient and experienced in the implementation and management of the following technical disciplines:
- Microsoft Exchange 2007 onwards
- Microsoft Server / Active Directory
- Microsoft Group Policy
- Microsoft SQL Server
- Microsoft IIS Citrix / Terminal Services
- VMware vSphere
- SAN systems
- Networking experience to include LANs, WANs and VPNs
- Backup systems and solutions
- Cloud based systems
- Strong virtualization experience using Windows Server environment, Citrix XenApp, VMWare, Hyper-V.
- Manage and troubleshoot Virtual Desktop infrastructure
- Experience using automated monitoring tools.
- Ability to identify incident trends in order to elevate incidents in accordance with standard protocols.
- Able to gather relevant information systematically to troubleshoot and resolve issues.
Experience / Skills/Qualifications
- Education Qualification – B.E/ B.Tech /BCA/MCA with 3-4 years of experience.
- You are able to work collaboratively across multi-disciplinary teams as an operational subject matter expert on one or more platforms such as virtualization, storage, compute, networking, or data management, such as VMware, vSphere, SAN, UCS, NSX, Windows/Linux.
- You have a strong technical foundation in information systems and/or databases such as Windows Servers, Linux Server, MS SQL, Oracle support.
- Clear understanding of ITIL processes and procedures.
- You have a strong understanding of networking protocols: TCP/IP, DNS, DHCP.
- Strong customer service orientation.
- Ability to effectively prioritize and execute tasks while under pressure.
- Ability to work in a team environment.
- Good analytical, problem solving and decision making skills.
- Good attention to detail, testing and documentation.
- Ready to work in shift hours or stretched working hours.
- An excellent team player who also can lead a team and mentor his peers when required.
- Flexible to operate in 24×7 environments.
Responsible for planning for new product/service roll out or enhancement of existing offerings, operations and maintenance in Managed Hosting, Data Centre, Managed Security Services, Infrastructure Managed Services in consultation with the Products, Sales and Engineering teams with the objective of delivering effective solutions to meet customer requirements; minimizing cost of service operations by driving efficiency, scalability, quality and consistency, smooth implementation and minimum downtime of infrastructure. Discuss customer requirement, feasibility and operational aspect of proposed solution and service schedules with Sales Engineering team and analyze internal technical capability to delivery solution. The team conducts financial planning, designs solutions as per customer requirements, drives product engineering, delivery and customer lifecycle management. Develops solution frameworks, methodology and solutioning to drive standardization of repeat solutioning to ensure reduction in operational cost. Also prepares plan for integration with existing platforms and processes, identifies technology partners and outsourced partners for implementation and roll out of product/service, defines service realization and SOPs for Service Delivery and resolves escalated issues. Drive technical deployment planning and implementation including installation of operating system, provisioning, network configuration etc. and monitor implementation success.
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