NCR Corporation Recruitment 2019:
We would like to publish below job requirement in your bjsitjobsupdate.com
Greetings to BJS Bangalore Job Seeker from NCR Corporation! We have below job openings for our organization.
NCR Corporation Career 2019:
|Profile||Dispute Management Analyst|
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Any Graduate/or technical training/certification
2-5 years of related experience
Associate’s Degree preferred
Responsible for accurate and prompt reporting of calls, Claims and Disputes raised by Customer. Provide assistance to the Central Reconciliation team and coordinate between Bank and Internal team. To maintain daily records of Claims received from bank and support internal team to settle and resolve those claims. Also, candidate should be responsible for:
The objective of Associate – EJ Services is to provide quality support with a high degree of customer service and timeliness.
Duties and Responsibilities: Act as single point of contact for NCR Financial customers with EJ Services
Take ownership of service request from customer and ensure timely and satisfactory resolution of problem.
Monitor EJ Operations / Jobs for various customers.
Should be able to understand the network issues & resolve them.
Provide accurate and creative solutions to user problems of moderate nature to maximize user productivity.
Escalate both internally and externally, whenever required according to defined Escalation paths.
Enhance and develop quality support methods and communication skills through coaching, feedback, and other development.
Ensure the vendor are being managed & provided with required information.
EJ Errors & Switch errors to be analyzed and concluded.
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