American Express Recruitment 2019:
We would like to publish below job requirement in your bjsitjobsupdate.com
Greetings to BJS Bangalore Job Seeker from American Express! We have below job openings for our organization.
American Express Career 2019:
|Profile||Analyst-Business Systems Integration|
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• Prior experience of working in operational SLA driven environment
• Salesforce Servicing experience
• Excellent excel and microsoft word fluency
• Strong self-starter, team player, who thrives in a fast-past, lean, and often times ambiguous environment and is able to work independently with minimal supervision.
• Strong analytical skills and ability to exercise sounds judgment in support of team responsibilities.
• 3+ years of work experience, highly motivated with a positive attitude, strong aptitude, and overall thirst for learning.
• Technical proficiency (MS Office fluency, Excel proficiency, web-based applications, etc.).
• Attention to detail is a paramount aspect of this role; flawless execution of tasks.
• Ability to identify and create process work flows.
• Excellent project/time management skills, ability to work simultaneously on multiple tasks while adhering to established deadlines.
• Flexible to collaborate with multiple organizational and global teams across various time-zone and onshore/offshore teams.
• Exceptional written and verbal communication skills.
• Ability to analyze situation strategically and analytically and take the needed action in accordance with the situation.
• Ability to establish and maintain strong, positive relationships with professionals at all levels.
• Flexible to work in 24×7 environment and has strong work ethics.
• Salesforce servicing experience will have added advantage
Knowledge of Platforms:
Enterprise Leadership Behaviors
• Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective
• Bring Others With You: Build the Best Team, Seek & Provide Coaching Feedback, Make Collaboration Essential
• Do It The Right Way: Communicate Frequently, Candidly & Clearly, Make Decisions Quickly & Effectively, Live the Blue Box Values, Great Leadership Demands Courage
• Provide GNS Partners and AXP employees direct user administration support and servicing of multiple systems (internet, intranet, mainframe, etc.) while adhering to established SLAs.
• Manage multiple production oriented, partner facing email inboxes which act as communication channels for user administration and inquiries related to processes supported.
• Support business process improvement for user access administration and other processes supported.
• Create and maintain thorough documentation. Ensure current processes meet compliance and security controls and appropriate and accurate access is provided to GNS systems.
• Act as a subject matter expert (SME) by participating in project meetings, technical releases, and testing activities.
• Support internal and external audit requirements pertaining to user access administration. Incorporate and adhere to guidance from internal Information Security and Control on an ongoing basis.
• Provide data maintenance support for salesforce application and create relevant macro / trackers for the team to manage data.
• Interpret the impact of business and industry changes to the systems administered and customers of GNS User Services and GNSweb, ensuring appropriate communication strategies are met.
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