Deloitte Recruitment 2019:
We would like to publish below job requirement in your bjsitjobsupdate.com
Greetings to BJS Bangalore Job Seeker from Deloitte! We have below job openings for our organization.
Deloitte Career 2019:
|Profile||L1/L2 Support Engineer|
|Qualification||Graduate /Post Graduate|
Join Our group BJS For Daily Walkins, Referral Job Updates.
- Bachelor’s Degree in a related field
- 3-5 years of experience in any computer environment (Previous job position experience)
- Database administration experience, preferably L1/ L2 & L3 support
- Good knowledge in windows administration
- Excellent use of Excel
- Proven technical understanding and problem-solving skills.
- Proficiency in written and oral communication.
- Knowledge of webservers is a plus
- Demonstrated ability to work independently and with a collaborative team
- Knowledge in Networking and Database. Preferably MS-SQL
- Knowledge in batch scripting like DOS, Powershell etc
- Knowledge in SQL Server Administration like backup/restore, migration and disaster recovery
- Prior professional services or consulting experience
- Analyze and resolve customer concerns and problems, diagnose the root cause, and document interactions.
- Provide on-call and ongoing troubleshooting, technical, and hardware advice and suggestions.
- Support remote and local upgrades, installations, and maintenance.
- Fixing smaller customer-facing product issues.
- Escalating customer issues to the product team.
- Logging product defects and feature requests while properly gathering the required context.
- Update in-house tool version or install new tool by following instructions of release notes and production rules
- Take appropriate action to maintain production environment up to date. Apply quick fix and / or communicate properly within the appropriate team (Development teams, VMS Engineers), identify corrective action and participate to maintenance planning rotation
- Adapt your communication to the knowledge of your reader / listener. From developer Engineer to team leader and simple user
- Able to recognize and attend to important details with accuracy and efficiency
- Understand developer release note and validate tool for production
- Support content collection team and monitor production feed process: diagnose, communicate and fix potential issues
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