Deloitte Recruitment 2019:
We would like to publish below job requirement in your bjsitjobsupdate.com
Greetings to BJS Bangalore Job Seeker from Deloitte! We have below job openings for our organization.
Deloitte Career 2019:
|Education||Graduation/ Post Graduation|
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· 2+ years of Server infrastructure
· Hands on experience in troubleshooting (Advanced level) issues related to various technologies (Windows Server, IIS, SharePoint, Exchange, Lync and SQL)
· MCITP certifications
· Effective interpersonal and communication skills
· Application and Server Monitoring troubleshooting skills
· ITIL V3 Certifications
- Monitor enterprise monitoring tool such as SCOM and take relevant action on critical alerts
- Handle ServiceNow requests and adhere to SLT
- Should log comments on the tickets. Route the tickets appropriately if needed
- Resolve any issues reported with the Application and Server infrastructure in (US and USI) via DNOC Alert monitoring system, DNOC hotline and reports from Call Center
- Troubleshoot windows, IIS, SharePoint etc. related issues and also Manage Front End Servers in Load Balancer (F5)
- Perform Regular Operational tasks like DNET Posting, Handling calls etc.
- Resolve Issues escalated by L1 support team member
- Escalate the Major Impacting events or issues to L3 when unable to resolve
- Holds responsibility for Major incidents until resolution
- Follow Major Incident and Crisis Management process
- Working with peer groups and resolving issues reported with Application & Server infrastructure
- Coordinating with vendors on all the outages and also resolving the issues reported with Application in production environment.
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