Amdocs Recruitment 2019:
We would like to publish below job requirement in your bjsitjobsupdate.com
Greetings to BJS Bangalore Job Seeker from Amdocs! We have below job openings for our organization.
Amdocs Career 2019:
|Profile||Software Support Engineer|
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- Experience : 1 to 3 Years as a Software Support Engineer.
- Technical skills :
- Programming Language – C, C++, Java, Power builder
- Oracle SQL/PL-SQL
- Scripting – Shell/Perl
- OS – Unix/Linux
- Prior experience of ensemble CSM & Switch Control applications is preferred
- Ability to investigate tickets based on tables data and apply data patches to resolve customer issues with minimal oversight
- Prior experience of script based automation is asset
- Prior support experience of Wireless Provisioning platforms is preferred
- You will provides engineering expertise to troubleshoot, modify and engineer software solutions and configurations to ensure the product/solution performs within optimal design specifications
- You will Investigate, debugs and reproduces issues, provides fixes and workarounds and verifies changes to ensure continued operability of the software solution
- You will demonstrate continuous improvements and increased efficiency to the software or business processes by utilizing Software Engineering tools, innovative techniques and the reuse of existing solutions.
- You will contribute to meeting the SLAs and KPIs as applicable for the account and unit – for example, responsiveness, resolution, software quality SLAs, etc
- You will communicate with internal/external customers to enhance the understanding of customer problems, and verifies that an appropriate resolution has been applied.
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